Dedicated Hosting Providers

Find out which hosting provider you should select for your network with extensive profiles on them.

Preface - What Is This Book About?

These pages should hopefully help pick out your next dedicated system from a hosting provider which has reliable hardware, reputable with systems not going offline every hour and intelligent support.

The providers we are going to be covering are due to our combined extensive years of experience with each one and even our personal experiences with using them as we might of rented from them in the past or currently using their platform.

We have categorized them into each provider with a brief explanation of their locations, their pros, cons, known issues and any other information which we deem to be known to the public.

Each book will have the company name and a suitable star rating on how we judge them as a provider, focusing on many key factors:

Please do note that public reputation and how they are viewed a whole will not be taken into consideration as we need first hand experience to either communicating them as a customer or as the system admin for a client, such as yourself. This includes looking at their Trustpilot for example and going "Ah, they have 2 stars, so we should judge them two stars", this isn't right and we won't do that.

We are not bias and won't take bribes to increase someones rating, whether it be for your host or someone elses, and we do not have "opinions" towards one or the other as we want to be as genuine as possible.

Have a host to recommend that we haven't heard of yet or written on our pages? Reach out to management and we might add them later on.

Hetzner - ⭐⭐⭐⭐

Hetzner is a Dedicated Server, Cloud, Storage & Hosting provider based in Germany, Finland and have expanded their cloud systems to the USA. Many of us have used Hetzner in the past for dedicated servers (such as previously running Jasmeow.Systems operations!) or still using them for small projects, like storage boxes. These boxes are extremely cheap at around $15 for 5TB in either Germany or Finland, and can go up to 20TB. You have SFTP access, different protocol access such as SSH/SFTP, Samba and WebDav, and multi subuser management.

Jasmine has personally used Hetzner for over 5 years now with no issues whatsoever. Upgrading the RAM from 64GB to 128GB was quick and easy, their invoices are lenient with having the ability to ask for a bit of an extension if you are short on finance and their hardware just "works". If you have a fault, you give them the information such as a drive serial number, they fix/replace it, and you are good to go again. Storage boxes are awesome for quick storage solutions as well, and their cloud system is brilliant as you can literally fire up a VPS for temporary testing for a couple hours and be charged next to nothing with their pay as you go system, such as 0.15 Euro per hour/4.55 per month for their first 1vCPU, 2GB RAM and 20GB storage VPS.

Pros

Cons

Known Issues

https://www.reddit.com/r/hetzner/comments/vwe2ou/network_issues_minecraft_network_kernel_fixes/ 

Bloom.Host - ⭐⭐⭐⭐

Bloom.Host is based in Ashburn, Virginia and has locations all around the world for game hosting. For dedicated servers, they manage on premise systems based in this location and LA, California. They provide support via tickets online and in their Discord which is the much more preferred method. Their hardware works well and none of our clients have had uptime issues. 

Pros

Cons

Known Issues

PebbleHost - ⭐⭐⭐⭐

Directed by the brilliant chap Daniel Jackson, PebbleHost has been the main go to hosting provider for the UK, based in Coventry, servicing Minecraft, game servers in general and dedicated servers. Being based in the UK means it's central to most of the world and means your players won't have much issue with ping connections, averaging out reasonably well.

Jasmeow.Systems, it's many operations and Jasmine's personal systems are hosted by PebbleHost using a dedicated system. We have had our system since April, being a reliable place to manage our infrastructure.

Pros

Cons

OVH - ⭐⭐⭐

OVH, or "Online Virtual Hosting" has multiple locations in the US, EU and AS of the world, including Canada, London, France, Germany, Asia and Singapore. Their hardware is reliable and their up time is fantastic. Prices do get pretty expensive dependent on which system you require and the feature set it needs, but they are the most reputable and easiest to work with.

OVH are losing a star from 3 to 2 as their support system has now become completely and utterly stupid. If you have an account on ca.ovh.com, and click on either one of the buttons below on the left or right sidebars, you get redirected to help.ovhcloud.com which then redirects to www.ovh.com and guess what? Your accounts are NOT linked.

 OR  OR

BUT - Their stars return back to 3 since the support member also has the same level of competency and knew exactly the pain customers are going through, but can't comment on it as he's a support staff. Good on you Rafael, 10/10 support agent. Read here.

Pros

Cons

Known Issues

SurfHosting - ⭐

We have updated our terms of service to remove SurfHosting as a hosting provider for client support immediately and for the foreseeable future due to a database leak and the management team not coming clean about this to potential and current clients. NO clients will be put onto this hosting provider until further notice. Please see the attached security breach notification created by the team InfraCharm  SurfHostingLLC-BreachReport-InfraCharm.pdf

We have provided a solid review on TrustPilot to the company which can be seen here:

This review is currently taken down due to SurfHosting consistently attempting to dispute it by stating it is not based on a genuine experience.

https://www.trustpilot.com/reviews/66990f1e76f8bb136f740fe0

You can see the images here:

August 1st: SurfHosting is a multi location hosting provider, based in Chicago and Netherlands for their dedicated hosting range. Most hardware is owned and co-located with their partners who have a proven track record of reliable uptime. What makes SurfHosting recommended is due to their pricing being lower than their partners, making them a loss in the beginning with ROI being longer than the typical 6 months.

Unfortunately, 1 star has had to be removed from this provider due to their extremely intrusive advertising arrangements towards server owners of the MC community. Server administrators, mostly system admins and lead experts with multiple years of experience finding the right system for their client are ignored completely when one of their Customer Success Representatives contact the owner of the network directly. On multiple occasions, we here at Jasmeow.Systems have peacefully requested SurfHosting to stop advertising their hosting provider when the Systems Lead has their role in the clients Discord to prevent conflict of interest and backdoor selling. In relative terms, this means that some clients don't notify us when purchasing a new system until the last minute or causes significant undue stress with switching providers where clients are happy with their current one, make up their own decisions without listening, and switch.

Additionally, another 2 stars have to be removed due to their recent evidence of one their ownership team lying to a potential client about another hosting provider having absolutely poor service and uptime. What's even worse is that they state "We just had someone switch to us from them" and "They had a long rant about how much they hated x company" which is completely false - They still remain with that hosting provider and are more than happy with where they are currently at. To make it even more ironic, they used Jasmine's announcement about faulty hardware in the DC to try and persuade the client to join them...

The DM:

Our announcement:

Keep in mind, this gets much worse. With the potential client talking to the management team member, he states 15 minutes later "You know it's a little rude to screenshot a conversation" to attack the client. 

Additionally, once the client states "I don't like slander", the management member "drills themself a hole" as the common phrase goes by stating "Slander is making a false statement"... which they literally did 20 minutes ago with:

Market your company properly or don't at all... 🤦‍♀️


Update 16/10/24 - Looks like they are still continuing to advertise maliciously.

https://www.trustpilot.com/reviews/66f377d35e98278385eea02f 

Update 22/11/24 - So, found another one with them advertising maliciously. Additionally, today their Discord got raided by the individual Connor C and provided every user with administrator permissions.

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ReliableSite - ⭐

ReliableSite is a dedicated service provider in three main locations, Miami, New York City Metro and Los Angeles. Sadly, their nickname has become UnreliableSite due to how they are, so read on to find out more... typical how their name contradicts them.

At this point, I don't really know what to say about ReliableSite. Unfortunately due to the way they operate, they outsource their ticketing department like Discord Trust & Safety, only having a handful of competent technicians on hand inside their data centers. For your own peace of mind, please don't purchase from RS. The amount of issues that stem from them puts ReliableSite as the least recommended host beyond any other. 

If you have an issue, good luck getting it solved. Basically, you go in blind, you have a 50/50 chance of getting a reliable system with no issues, never needing to talk to their support. The other times is when you get a unreliable system (ha!) and you have to spend many days working with them.

You take the chance. We will help you if you buy it, but please take into consideration our warnings first to save on time and stress later on.

Pros

Cons

Known Issues

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Clients Comments

As an example of how much headache the team at RS have caused me and my clients, I asked three of my clients who previously used ReliableSite before switching to OVH about their experiences. 

IGNGf9, one of the main owners running MineFruit, ran into an issue with their network back in July 2022 where they had to deal with 3 days downtime with data corruption on their MC worlds due to a faulty RAM installation after upgrading to 96GB of RAM from 64GB, causing segmentation faults and additional data loss. This resulted in Jasmine writing a 10 page complaint document detailing their absolute incompetence. They finally concluded their investigation and provided 1 month free services to the MineFruit management team. Have a read of their complaint document here.

HVP, owner of HoodMC, had the issue explained in the known issues section where his system had network connectivity problems, causing players to drop and loose connection. After a couple months, we brought up the discussion over ReliableSite and their systems with Steven from TCP Shield and he stated the below:

Jack, the previous owner of PvPLab, which had a player base of over 600 concurrent, had repeated issues of their networking, billing plans not being customizable due to their automation and their internal network configuration. They even unplugged the wrong system for 45 minutes while they were adjusting the managed private network switch and blamed it on a faulty cable, which isn't possible as network cables have clips on them so they don't fall out of the port. This all happened in May/June 2023 and nothing has changed since the incidents of MineFruit. 

These client statements were not forced or bribed. They've experienced the pain we went through when managing their systems. They are now on OVH with no issues whatsoever. Their statements have zero lies as we've cross checked and confirmed their legitimacy from their tickets.

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