OVH - ⭐⭐⭐
OVH, or "Online Virtual Hosting" has multiple locations in the US, EU and AS of the world, including Canada, London, France, Germany, Asia and Singapore. Their hardware is reliable and their up time is fantastic. Prices do get pretty expensive dependent on which system you require and the feature set it needs, but they are the most reputable and easiest to work with.
OVH are losing a star from 3 to 2 as their support system has now become completely and utterly stupid. If you have an account on ca.ovh.com, and click on either one of the buttons below on the left or right sidebars, you get redirected to help.ovhcloud.com which then redirects to www.ovh.com and guess what? Your accounts are NOT linked. The support individual also had the audacity to call me out on professionalism when they seem to lack any type of competency or common sense.
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BUT - Their stars return back to 3 since the support member also has the same level of competency and knew exactly the pain customers are going through, but can't comment on it as he's a support staff. Good on you Rafael, 10/10 support agent. Read here.
Pros
- Support staff are competent and they understand that you are frustrated with the issue. They have phone contact also if you would like to call them up and speak with their team.
- You can use their vSwitch/vRack system to connect systems together if they are compatible with private bandwidth to save a bunch of headache with internal networking on large scale MC networks and businesses.
Cons
- Support sometimes can take hours or even days to respond but this is counteracted by informing them that you know your stuff and you aren't incompetent.
- Sometimes you need to repeat yourself to the support staff or get them to complete a task repeatedly until the data center technicians finally clock on and realize "Ah, this is an actual problem causing downtime, let's actually do it or find an alternative solution."
Known Issues
- There is a motherboard BIOS update still plagues their systems to this day the screenshot below was from May 23 but happened again in August 23 with a different client. A faulty update in their BIOS's basically causes systems to just randomly switch off with no RAM, CPU or disk faults, it's just sporadically random. Seems to not happen on the F10 update of their boards, but it's possible that it can happen on this version too.
