Dealing With Drama - The Undeniable Fuel Of Life
As a reminder to any member who talks to any member i n our Discord lounge, no matter their role, remember that you need to remain kind, respectful and to obtain your facts first from both sides of the story before presuming the worst. Examples of this include:
- Someone told me you don't do xyz
- Someone in a group chat said you are stupid and don't know your job xyz
- Someone stated you backdoored/broke/blacklisted/lied/caused an argument xyz
Don't shame on someone with no proof. If you intend to speak to someone to raise an issue, inform who you are referring to and in what context. Don't just write "They won't want to be named" otherwise don't speak about it in the first place? It's disrespectful, causes speculation and is highly irritating.
Do not say a statement without backing it up with clear, factual evidence. We don't tolerate rumors and everything we state is factual to the best of our knowledge. You are free to have an opinion, not stating that, but just straight up asking us "Do you just xyz" without actually providing context is just being a jackass. An example of this is:
You do this, we will just A) Ignore you B) Put sanctions in place or C) End your services.
No one at Jasmeow.Systems condones public shaming of any kind which is evidenced in all announcements published by any member of the team, in their personal Discords or our own. An example of this is Jasmeow's announcements of her main Discord for not being accepted at a job for example. We always blur and don't cause harm or drama. If we don't, don't you do it.
At Jasmeow.Systems, a client purchasing our service will be treated as a business, not a friend. We as a team do not care neither take into consideration their past, present or future endeavors, such as being banned off a platform, being under public scrutiny, maliciously attacked, previous chargebacks or anything else which might make them appear in bad light. They are a paying client and money is money at the end of the day. We aren't going to say no to bad business unless it is not in our best interests, such as a manipulating person or a repeated scammer. We experience first hand what happens and manage it accordingly. This is what our terms of service is for, handling any wrong doing appropriately and dealing with issues that come from the client.
You should also bare in mind that it doesn't effect our "reputation" if we work with clients who turn out to be one terrible person or multiple unacceptable individuals. You can obviously speak to the management team about raising a concern about another client so we are aware of it, but we won't take action against them as that is not morally acceptable. For example, pointing out a MC networks name and stating "Hey, it could ruin your reputation for yourself or your business", we are not at all bothered and it changes absolutely nothing, showing to other members as you being libel, meaning that you are publishing false statements that is damaging to a person's reputation or business, basically a written defamation.
Be civil, think on. Gather your facts and hear both sides of the story before jumping to conclusions.